Fin is an AI bot powered by OpenAI's GPT-4 model that can ingest support content from multiple sources and provide accurate, safe answers to customer questions. It can reduce support volume, has built-in safeguards to ensure trustworthy answers, and can seamlessly pass complex problems to human support teams. Fin can understand complex queries, ask clarifying questions, and converse with customers in multiple languages. It can be integrated with over 400 apps and can be customized to fit company branding. Fin gets smarter over time as support content improves, and its resolution rates increase.
