Ghola is an AI chatbot tool that enables users to create customized chatbots for personalized communication, promoting introspection and personal development. The chatbots can be tailored with attributes and descriptions as per the user's preferences and equipped with NLP and machine learning algorithms to understand and respond to user input. Users can create multiple chatbots with different personalities and interests and share them with the community to get feedback. Ghola emphasizes open-source culture and assures users of privacy and security. However, the tool doesn't replace professional therapy or diagnosis.