Kodif is an AI-powered customer support automation tool that offers guided automated workflows to enable agents to deliver a consistent customer experience. It requires no engineering and can reduce average handle time by up to 40%, increase average deflection rate by up to 30%, and increase average CSAT for self-service by up to 93%. Kodif offers various use cases, including proactive outreach, subscription management, risk and fraud prevention, agent assistant, refund, and WISMO. It also provides stringent data security measures to build trust.