Zigpoll is a feedback tool that allows businesses to capture insights from their customers through on-site surveys. The tool offers multiple question formats, branching logic, and incentives to engage customers and gather feedback with a high response rate. The data collected can be analyzed through an intuitive dashboard, and the tool offers advanced targeting rules and third-party integrations to send surveys to the right people at the right time. Zigpoll also includes an AI assistant that provides automatic insights, trend detection, and custom GPT-4 training. The tool offers various pricing plans, including a free Lite plan.